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Q1: Do you support shipping out of U.S.?
A2: Sorry, We DON”T. For the U.S. , we don’t support the following area: Puerto Rico, Hawaii, Virgin Islands, Alaska, Guam, American Samoa, The Northern Mariana Islands.
Q2: Where do you ship from?
A2: We have 3 warehouses in the U.S East, and 4 warehouses in the U.S. West.
Q3: What is used for logistics?
A3: UPS and FedEx.
Q4: how many days can it be delivered?
A4: Normal, your bed will be delivered in 5 – 15 days. For COVID-19, maybe some days delay.
Q5: Is there any guarantee after purchase?
A5: yes, one year if no special description on the product page.
Q6: Where are the beds made and are they safe?
A6: Most of the beds in CoolToddlerBeds.com are made in Vietnam and China, They meet the standards of the American market, and our beds are also sold in other e-stores (but the price is lower than theirs).
Q7: Other problems?
A7: Please contact us.
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