Only logged in customers who have purchased this product may leave a review.
Q1: Do you support shipping out of the U.S.?
A2: We DON’T ship out of the U.S. in the U.S., we don’t support the following area: Puerto Rico, Hawaii, Virgin Islands, Alaska, Guam, American Samoa, The Northern Mariana Islands.
Q2: How many warehouses do you have?
A2: We have 3 warehouses in the U.S East, and 4 warehouses in the U.S. West.
Q3: Shipping method?
A3: UPS or FedEx.
Q4: how many days can it be delivered?
A4: The shipping time contains 2 parts: 1. Handle Time 2. Delivery Time
Handle Time: 2 – 5 business days
Delivery Time: 3 – 7 days (based on your location and FedEx/USPS )
For COVID-19, maybe some days delay.
Q5: Is there any guarantee after purchase?
A5: yes, one year if no special description on the product page.
Q6: Where are the beds made and are they safe?
A6: Most of the beds in CoolToddlerBeds.com are made in Vietnam and China, They meet the standards of the American market, and our beds are also sold in other e-stores (but the price is lower than theirs).
Q7: Where is the customer review?
A7: We’re a small company, and don’t have many customers like other online big stores, especially we only allow purchased customers to leave a review, so there are not many reviews.
Q8:Do you provide product price subscription function?
A8: Yes, it’s included in the Wishlist. After you add your favorite bed to your wishlist, when the price drops, we will send you a price drop reminder to your mailbox.
Q9: Do you make a call before delivery?
No, But you can purchase Optional services( “Logistics Signing Service“) to get it.
Lyle A. Crayford (verified owner) –
Simple and strong low bunk bed, my boys like it. it’s safe with the guardrail, and the slide is fun and touches smoothly. the staircase can put some books, good bed.